Restoration of Certain Suspended Microsoft Rewards Accounts Underway

Has your Microsoft Rewards account suddenly been suspended? You’re not alone, and there’s good news—a fix is on the way.

Many users of Microsoft Rewards experienced suspensions without any prior notice, their frustrations erupting over platforms like Reddit and other social media. Although the exact number of affected users isn’t clear, the issue gained enough traction for Microsoft to take swift notice. Thankfully, the problem appears to be easily resolvable. The official Microsoft Rewards support account on X (formerly known as Twitter) has confirmed that they’ve pinpointed the error and are rolling out a fix.

"Earlier today, we encountered an issue that incorrectly suspended some Microsoft Rewards accounts. We’ve deployed a fix, and any affected accounts should be back online in the next several hours," stated the team. "Thank you for your understanding as we address this."

If your account has been suspended by mistake, give it a day or so before checking if it’s been restored.

Typically, account suspensions occur when users engage in activities like using the program in unsupported regions or employing bots to accumulate points rapidly. However, when multiple users face suspensions without any clear rule violations, it’s evident there’s a technical glitch on Microsoft’s side.

Microsoft Rewards is a Favorite Among Xbox Gamers

Microsoft Rewards is a beloved program among Xbox enthusiasts. Users can earn points through Bing searches or by participating in activities such as quizzes. These points can then be exchanged for a variety of prizes, including Xbox gift cards or Xbox Game Pass subscription time, which are particularly appealing for Xbox gamers. This makes acquiring new games or extending subscriptions more budget-friendly.

Though the value of rewards can vary, generally speaking, about 1,000 points equate to approximately $1 USD in value for items like gift cards.

There are even game-specific rewards that enhance the system’s appeal. For instance, amassing 22,500 points can nab you a Diablo 4 Battle Pass for free, typically valued at $25.

Earning Microsoft Rewards Points

Want to collect Microsoft Rewards points? Here are some straightforward activities to incorporate into your routine:

• Use Bing for searches. Each search gives you 5 points, allowing you to earn up to 150 points daily this way.
• Purchase Xbox games digitally. Every dollar spent on Xbox games nets you 1 reward point.
• Download the Microsoft Rewards app on Xbox. It provides tasks that reward you for engaging in activities such as playing specific games.

While this might not seem like much, those points add up over time, allowing dedicated Xbox users to save money on games and subscriptions bit by bit.